General
All staff shall be suitably trained for their job function in the operating standards for the premises and the contents of the premises licence. The staff training will include the identification and recognition of drunks and the correct procedure to be followed when refusing service.
The premises licence holder shall ensure that a staff training register is maintained for the premises. The training register to include details of all training records for individual members of staff. The training register shall be made available on reasonable request to a Police Officer or an Authorised Officer of the Licensing Authority.
The premises licence holder shall ensure that a sales refusal register is maintained at the premises. The refusal register to include details of all alcohol sales refused and reason for refusal. The refusals register shall be made available on request to a Police Officer or an Authorised Officer of the Licensing Authority.
The Prevention of Crime and Disorder
A CCTV system shall be installed, recording and maintained in working order and operated at the premises to the satisfaction of Lincolnshire Police, specifically:
a) There shall be a minimum of one high resolution camera fitted in a weatherproof housing for external coverage of the entrance.
b) There shall be a minimum of one high-resolution colour camera fitted to the public entrance/exit to provide a quality head and shoulder image for facial recognition/identification purposes of all persons entering the premises.
c) There shall be sufficient cameras able to cope with the normal operating illumination to reasonably cover all licensed public areas.
d) Recordings must be kept for a minimum of 28 days and endorsed with the accurate, correct time/date (BST/GMT adjusted).
e) The frame rate shall be maintained to a standard whereby any footage produced is of sufficient quality to be of evidential use.
f) Playback of any incident without the necessity for download must be possible.
g) A member of staff should be on the premises at all times they are open to the public who is capable of operating the CCTV system and providing recordings on request. When this is not possible recordings will be provided within 24 hours of the original request
h) Recording equipment shall be housed in a secure room/cabinet where access and operation is strictly limited to authorised persons.
Public Safety
Not Applicable
The Prevention of Public Nuisance
Prominent, clear and legible notices shall be displayed at all exits requesting that patrons respect the needs of local residents and to leave the premises and the area quietly.
The premises licence holder must ensure that the movement of bins and rubbish is kept to a minimum after 2300 Hours.
The Protection of Children from Harm
There shall be in place for the premises a written policy to prevent the supply of alcohol to persons under 18 years of age. That policy shall require any person who appears to be under the age of 25 years to produce one of the following forms of identification:
A recognised proof of age card accredited under the British Retail Consortiums Proof of Age Standards Scheme (PASS)
Photo driving licence
Passport
Any other means of identification approved by the premise licence holder.
A notice or notices shall be displayed in and at the entrance to the premises where they can be
clearly seen and read and shall indicate: That proof of age may be requested at the premises and those accepted means for proof of age listed as above and no sale to under 18’s will be permitted.
All point of sale staff shall undergo regular training in the above policy with a record kept of the date of training, signed by the member of staff and the trainer.
Each entry shall be retained for a period of 24 months from date of completion.
This record shall be made available for inspection by Lincolnshire Police Officers or other parties acting on their behalf.