General
Alcohol can be served to resident guests of the hotel 24 hours a day and this will include room
service.
Staff will receive training on matters concerning underage sales, drugs policies and operating procedures.
The Prevention of Crime and Disorder
There shall be a zero tolerance policy in relation to drugs at the premises and there shall be regular checks by management to prevent the use of drugs by patrons. Drugs seized shall be stored securely and handed to the police.
A CCTV system shall be installed, recording and maintained in working order and operated at the premises to the satisfaction of Lincolnshire Police, specifically:
a) There shall be a minimum of one high resolution camera fitted in a weatherproof housing, for external coverage of the entrance.
b) There shall be a minimum of one high-resolution colour camera fitted to the public entrance/exit to provide a quality head and shoulder image for facial recognition/identification purposes of all persons entering the premises.
c) There shall be sufficient cameras able to cope with the normal operating illumination to reasonably cover all licensed public areas.
d) Recordings must be kept for a minimum of 28 days and endorsed with the accurate, correct time/date (BST/GMT adjusted).
e) The frame rate shall be maintained to a standard whereby any footage produced is of sufficient quality to be of evidential use.
f) Playback of any incident without the necessity for download must be possible.
g) A member of staff should be on the premises at all times they are open to the public who is capable of operating the CCTV system and providing recordings on request. When this is not possible recordings will be provided within 24 hours of the original request
h) Recording equipment shall be housed in a secure room/cabinet where access and operation is strictly limited to authorised persons.
Public Safety
Not Applicable.
The Prevention of Public Nuisance
Patrons will be encouraged by staff to leave quietly and respect the interests of the occupiers of any nearby noise sensitive premises. Where appropriate the licensee or a suitable staff member will monitor patrons leaving at the closing time.
A telephone will be installed with a direct line to a taxi company.
The Protection of Children from Harm
There shall be in place for the premises a written policy to prevent the supply of alcohol to persons under 18 years of age. That policy shall require any person who appears to be under the age of 21 years to produce one of the following forms of identification:
A recognised proof of age card accredited under the British Retail Consortiums Proof of Age
Standards Scheme (PASS)
Photo driving licence
Passport
Any other means of identification approved by the DPS.
A notice or notices shall be displayed in and at the entrance to the premises where they can be
clearly seen and read and shall indicate:
That proof of age may be requested at the premises and those accepted means for proof of age listed as above.
No sale to under 18’s will be permitted.
All point of sale staff shall undergo training in the above policy with a record kept of the date of
training, signed by the member of staff and the trainer. Training will include prevention and
vigilance in illegal drug use.
Each entry shall be retained for a period of 24 months from date of completion.
This record shall be made available for inspection by Lincolnshire Police Officers or other parties
acting on their behalf.