General
All staff shall be suitably trained for their job function in the operating standards for the premises and the contents of the premises licence. The training shall be under constant review.
The staff training will include the identification and recognition of drunks and the correct procedure to be followed when refusing service.
Drug awareness training will be provided to all employees.
The Prevention of Crime and Disorder
A CCTV system shall be installed, recording and maintained in working order and operated at the premises to the satisfaction of Lincolnshire Police, specifically:
a) There shall be a minimum of one high resolution camera fitted in a weatherproof housing, for external coverage of the entrance.
b) There shall be a minimum of one high-resolution colour camera fitted to the public entrance/exit to provide a quality head and shoulder image for facial recognition/identification purposes of all persons entering the premises.
c) There shall be sufficient cameras able to cope with the normal operating illumination to reasonably cover all licensed public areas.
d) Recordings must be kept for a minimum of 28 days and endorsed with the accurate, correct time/date (BST/GMT adjusted).
e) The frame rate shall be maintained to a standard whereby any footage produced is of sufficient quality to be of evidential use.
f) Playback of any incident without the necessity for download must be possible.
g) A member of staff should be on the premises at all times they are open to the public who is capable of operating the CCTV system and providing recordings on request. When this is not possible recordings will be provided within 24 hours of the original request
h) Recording equipment shall be housed in a secure room/cabinet where access and operation is strictly limited to authorised persons
Public Safety
Not Applicable.
The Prevention of Public Nuisance
All external doors and windows shall be kept closed (except for normal access and egress) when regulated entertainment is being provided after 2300 Hours.
The premises licence holder (or nominated person) will assess the impact of any noisy activities on neighbouring premises at the start of the activity and periodically throughout the activity and take action to reduce noise levels if they are found to be distinguishable above normal background levels at the nearest residential property.
Facilities for depositing litter and the collection of litter generated by patrons will be available and maintained in the vicinity of the premises.
There shall be placed at all exits from the premises, in a place where they can be seen and easily read by the public, notices asking customers to respect the needs of local residents and asking customers to leave the premises and the area quietly.
The delivery of goods to the premises will be restricted to the normal working day.
The Protection of Children from Harm
There shall be in place for the premises a written policy to prevent the supply of alcohol to persons under 18 years of age. That policy shall require any person who appears to be under the age of 25 years to produce one of the following forms of identification:
A recognised proof of age card accredited under the British Retail Consortiums Proof of Age Standards Scheme (PASS)
Photo driving licence
Passport
Any other means of identification approved by the premise licence holder.
A notice or notices shall be displayed prominently in the premises where they can be clearly seen and read and shall indicate: That proof of age may be requested at the premises and those accepted means for proof of age listed as above and no sale to under 18’s will be permitted.
All point of sale staff shall undergo training in the above policy with a record kept of the date of training, signed by the member of staff and the trainer. Each entry shall be retained for a period of 24 months from date of completion. This record shall be made available for inspection by Lincolnshire Police Officers or other parties acting on their behalf.
The premises licence holder shall ensure that a sales refusal register is maintained at the premises. The refusal register to include details of all alcohol sales refused and reason for refusal. The refusals register shall be made available on request to a Police Officer or an Authorised Officer of the Licensing Authority. Entries in the registered shall be maintained for a minimum period of 24 months.
Any person who is engaged in supervising children shall have been subject to a check through a Disclosure from the Disclosure & Barring Service (DBS).