ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
A multi-camera CCTV system shall be operational at the premises in the form of a recordable system covering the public trading area, the entrance / exit and tills.
The CCTV equipment shall be maintained in good working order and images shall be correctly time and date stamped. Recordings shall be kept for a minimum period of 31 days and copies made available to any Responsible Authority on request.
In order to maintain security of the CCTV system selected staff shall be trained in the use of the equipment to ensure any request for copy images will be completed within 24 hours.
The Prevention of Crime and Disorder
Appropriate signage stating that a CCTV system is operational in the store shall be displayed in conspicuous positions.
The premises licence holder shall maintain liaison with the Neighbourhood Police Officers regarding any crime / disorder / ASB issues relating to the premises.
The area for the display of ‘alcohol for sale’ shall be no more than 10% of the trading area.
Plain Clothes Security Staff shall be employed at the premises as and when deemed necessary by the premises licence holder.
All customer facing staff shall be trained in ‘security awareness’ as part of their induction training.
Staff shall be instructed that alcohol may not be sold to any person who is believed to be drunk.
Notices shall be prominently displayed inside the premises and at the tills stating that it is an offence for any person under 18 years of age to purchase alcohol.
Notices shall be displayed inside the premises stating that a Challenge 25 Proof of Age Policy is in force.
The premises licence holder shall operate a zero-tolerance policy to aggressive and/or violent behaviour towards staff members.
Public Safety
A fire risk assessment shall be conducted and reviewed regularly in accordance with the requirements of the Regulatory Reform (Fire Safety Order) 2005.
The Prevention of Public Nuisance
The area immediately in front of the store shall be inspected on a regular basis and management and staff shall use their best endeavours to prevent customers of the premises from loitering in the said areas - persons refusing to move shall be subject of a report to the Police.
The Protection of Children from Harm
Staff shall be trained on induction prior to commencing work on tills (and shall undergo 3-monthly refresher training (in the form of a short written test)) in respect of the sale of alcohol (including awareness/prevention of proxy sales, signs and symptoms of intoxication, dealing with refusal of sales and any subsequent confrontational behaviour from customers) - such training sessions to be documented and records made available to authorised persons from Responsible Authorities and kept on site for a minimum of 2 years (from the date the training took place).
A Challenge 25 Proof of Age Scheme shall be operated at the premises - the only form of valid identification being:
Passport
Photo driving licence
PASS hologram ID card
Her Majesty’s Forces Warrant Card.
Failure to supply such ID will result in no sale or supply of alcohol to that person.
All cash tills shall incorporate an electronic ‘prompt’ for till operators whenever an alcoholic (or other age restricted) product is scanned, which will require the operator to verify the age of any person who appears to be under 25 before the sale can proceed.
The premises licence holder shall maintain an electronic refusals register for each store (backed up off-site) containing records of refusals of all age restricted products. The register shall show the product and the employee who refused the sale. Refusals registers for each store shall be printed, checked and signed by the Designated Premises Supervisor (DPS) or duty manager on a weekly basis.
Refusal registers shall be retained for a minimum period of 6 months.
Refusals records shall be made available to any Responsible Authority on request.